About Us

Our Vision

To be the trusted and reliable partner that provides an exceptional contact center and customer experience solutions, revolutionizing the way businesses communicate and connect with their customers, in the era of digital transformation.

Our Mission

We are committed to building long-term partnerships with our clients, understanding their unique needs, and delivering tailored solutions that exceed expectations. Together, we will transform the way businesses communicate, leaving a lasting impact on customer satisfaction and loyalty.

Our Roots

Telecommunicate was established in 2020 – As a new member of AMD Group, we established the group’s BPO and Contact Center arm to be the first dedicated service provider to all the contact center services.

Telecommunicate, is the essence of excellence in the realm of Contact Management Solutions (CMS) and Business Outsourcing services (BPO). We aim to inspire and empower businesses to reach new heights of success.

Telecommunicate is a Business Process Outsourcing (BPO) provider specializing in customer experience management, back-office services, professional services, and digital transformation. 

We empower businesses across the MENA region and Europe to achieve their customer satisfaction goals through our tailored solutions and unwavering commitment to excellence. Partner with Telecommunicate and elevate your customer experience to new heights

Our Values

Respect of People

We believe in treating each individual with unwavering respect, kindness, and empathy. By valuing diversity and fostering an inclusive environment, we create a culture that celebrates the unique contributions of each person. Together, we build strong relationships based on trust, understanding, and mutual respect.

Customer Focus

Our customers are at the heart of everything we do. We strive to exceed their expectations by listening attentively, understanding their needs, and delivering exceptional solutions. By putting our customers first, we forge long-lasting partnerships built on trust, reliability, and unparalleled service.

Top-Notch Technology

We embrace innovation and continuously push the boundaries of what is possible. Our commitment to staying at the forefront of technological advancements enables us to provide our customers with cutting-edge solutions that exceed their expectations. With our unwavering dedication to excellence, we empower individuals and organizations to thrive in an ever-evolving digital landscape.

Results Driven

We are driven by a persistent pursuit of excellence and a determination to achieve exceptional results. We set ambitious goals, challenge the status quo, and push ourselves beyond our limits to deliver outstanding outcomes. Through our unwavering commitment to success, we inspire others to reach their full potential and celebrate their achievements.

Social Responsibility

We recognize our responsibility to make a positive impact on society and the environment. We are committed to conducting our business ethically, sustainably, and with a deep sense of social responsibility. By actively engaging in initiatives that promote social progress, environmental conservation, and community development, we strive to leave a lasting legacy that enriches the lives of others.